Vipan Kumar
All case studies

Gigforce

From 100 gig workers to 4,000–5,000 as the first engineer

Gigforce is an on-demand gig staffing platform. I joined as its first engineer, and built the marketplace where 3PL and logistics companies posted ad hoc demand and gig workers registered themselves.

Role
Senior Software Architect / Founding Engineer
When
May 2021 – Feb 2022
Where
Gurugram, India
Team
Grew from 1 engineer (me) to about 15; backend, frontend, DevOps, mobile, analytics and QA reported to this role

Challenge

Logistics clients needed workers on ad hoc demand. Both sides of the market had to be able to onboard themselves, and there was no engineering team yet.

Approach

A self-serve two-sided marketplace

3PL and logistics companies posted ad hoc demand. Gig workers self-registered. I built onboarding for both sides.

The operating core

e-KYC, rostering, a matching engine and payouts, for clients like Delhivery, Flipkart, BigBasket, FreshToHome and Grab.

The team

I grew engineering from myself to about 15, with backend, frontend, DevOps, mobile, analytics and QA reporting to this role.

  1. 3PL and logistics companiesPost ad hoc demand
  2. Matching engineWith rostering
  3. Gig workersSelf-register, e-KYC, payouts
The two sides of the marketplace.

Results

  • Grew the gig workforce from 100 to 4,000–5,000 workers across India (40–50x).
  • Grew the team from 1 engineer to about 15.
  • Helped secure the US$3M pre-Series A led by Endiya Partners by building the platform behind the scale story.

Stack

  • Node.js

Public references

  • YourStory / Business Standard, Sept 2021: US$3M pre-Series A led by Endiya Partners